Does anybody recognise these symptoms? Any idea where I should start or why some of the remote clients are happy and others aren't? I tried reinstalling the GVC and upgrading to a later version. SonicWALL have moved that to the "Network / IP Helper" section, so I've followed their instructions to add the necessary policy to effectively reproduce the setting we had before. The one thing I found missing in the VPN config on the router was the checkbox that said to broadcast network traffic (NetBIOS). I've looked for fixes on both ends without success. But then not all the remote clients are seeing the problem. Wait :-)īecause it used to work until we changed routers that points to a difference on the new router. (The CRM app is browser-based and doesn't have any problems.) Workaround: There ain't one. The ERP app uses a local client and takes minutes to open and present the login screen.
If on the VPN, Outlook takes minutes to open and then says it can't update the folders (or can't send/receive).Now some (not all) of the remote users have these issues: Until we swapped routers recently all was well. Email is in Office 365 so the remote users aren't connecting to us for that. Remote offices: Use the SonicWALL GVC to connect in for file shares and to use our ERP and CRM apps which are on an internal SQL server. Head office: SonicWALL NSA 3600 (was NSA 240) with WAN GroupVPN configured to use Pre-Shared Secret and split tunnels. I recently upgraded our SonicWALL router and now remote users of the Global VPN Client are having some strange problems that seem to be DNS-related but I can't pin it down.